This includes utensils, napkins, drinks and condiments.

Prepackage all to-go items for contactless pickup - It’s recommended that restaurants have all to-go items packaged and bagged and ready for the Delivery Person before pickup.Protect delivery people and pickup patrons - It is highly recommended that restaurants offering delivery or pickup designate a waiting area for delivery people and customers that is separate from food preparation areas, and where delivery people and customers can engage in effective social distancing.Additionally, please check in with your local public health department as they may have updated guidance about cleaning and sanitizing. This includes ensuring regular and thorough sanitation of high-touch surfaces (doorknobs, handles, faucets, sinks), food handling and food preparation environments, frequent hand washing, and that all food is properly sealed in tamper‑evident packaging.

Follow food safety best practices - Based on guidance from public health authorities, we advise Uber Eats restaurant partners to follow best practices on food safety and packaging.

We also encourage you to follow these recommendations: Click here for details on Uber Eats operations in your area - and continue to check back for the latest information. Given the concern about coronavirus (COVID-19), we're working closely with public health authorities to help provide guidance on how to protect yourself and others.

Updating delivery person pickup instructions.

Accessing the Uber Eats app without a tablet.

Addressing account login issues with manual password reset.

Prepackaging items for contactless pickup.

Protect delivery people and pickup patrons.

You can read more about the Uber Eats Support Initiatives for Coronavirus (COVID-19), including ways we’re helping independent restaurants across US & Canada at the Help Center.

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